Shipping Policy

Shipping Policy

  1. Shipping Methods and Timeframes
    We offer multiple shipping options to accommodate different needs. Orders are typically processed within 1-3 business days, followed by shipment according to the selected shipping method. Standard shipping is expected to arrive within 10-15 business days. Shipping times may vary depending on the destination.

  2. Shipping Fees and Taxes
    Shipping fees are calculated based on your location and the selected shipping method, displayed at checkout. Please note that international orders may incur customs duties, VAT, or other fees, determined by the destination country’s customs regulations. Customers are responsible for any applicable taxes and fees.

  3. Order Tracking
    Once your order is shipped, you will receive an email with tracking information. You can use the tracking number provided to check the status of your package at any time. Please note that tracking updates may take 1-2 business days to reflect once the order is shipped.

  4. Shipping Restrictions
    We currently deliver to most countries, though some remote areas or certain countries may fall outside our delivery range. If you find that your location is not available for shipping, please contact our customer support team for assistance.

  5. Signature and Delivery Confirmation
    Some orders may require a signature upon delivery. Please ensure you inspect your package before signing. If the package appears damaged, refuse the delivery and immediately contact our customer support team.

  6. Lost or Damaged Shipments
    We strive to ensure all orders arrive safely. If your package is lost or damaged during transit, please contact us within 7 days of receipt and provide the necessary order information. We will work with our shipping partners to resolve the issue as quickly as possible.

  7. Delivery Delays
    While we aim to ship orders promptly, some factors beyond our control, such as severe weather or carrier delays, may impact delivery timeframes. We will assist in providing updates regarding any delays caused by third-party carriers or other unforeseen circumstances.

  8. Order Cancellations and Modifications
    Once an order has been processed, we may be unable to cancel or modify it. Please contact our customer support team as soon as possible for assistance if needed.

  9. Customer Support
    If you have any questions about our logistics policy or require further assistance, please contact our customer support team by email or phone. We are here to help!

  10. Policy Changes
    We reserve the right to modify or update this logistics policy at any time. All changes will take effect upon posting, so we recommend reviewing this page periodically for the latest terms.

For any other inquiries, feel free to reach out to our customer support team.

Â